Our commitment to your privacy

This notice is to aid in transparency and supply more information to you about your rights.  We explain the way in which we use, share and store your personal information, so you can be confident that we take steps to keep your information is safe and secure.

There are no changes to our terms and conditions, and if we do make any changes we will ensure that you are contacted direct.

Who are we 

The Manx Utilities Authority is a statutory board of Isle of Man Government and has subsidiary companies (e-llan) Communications Limited and Manx Cable Company Limited (MCC). Personal information that you provide to us will be processed in accordance with the relevant Data Protection legislation of the Isle of Man.

Manx Utilities and MCC are Data Controllers of your personal information, and are both registered with the Information Commissioners Office.

This  privacy notice is broken down into the following sections;

• The types of personal information we collect
• How and why we may use your personal information
• Legal basis for processing your personal information
• Where we monitor communications, our website and CCTV
• How and why we may share your information
• How we keep your personal information secure
• How long we keep your personal information
• Your Rights
• Will this Privacy Notice change

How to contact us  

If you would like more detail, have any queries  regarding this Privacy Notice, or wish to raise any other data protection issue or concern, please contact us so we can assist you. You can email, write or speak to the Data Protection Officer at : –

Manx Utilities
PO Box 177
Douglas
Isle of Man
IM99 1PS

Tel: (01624) 687806  Email: DPO@manxutilities.im

Will this Privacy Notice Change

From time to time we may amend this privacy notice to reflect changes in legislation, changes in our processing or experience of operating these services, and for other reasons or feedback we receive.

Any significant changes will be advised by a prominent notice on our website so that you can review the change.  We will not reduce your rights under this Privacy notice without your consent.

This Privacy notice was last updated May 2021