We understand how stressful it can be moving properties therefore we will accept customers own meter readings for domestic and small commercial business.

  • simply take a note of the meter number(s) and reading(s) from both properties, ensuring that this is carried out on the agreed handover date and complete the online application form below:
  • please note that when vacating a property the electricity supply will not be disconnected.
  • If you are signing up for a pre-payment meter (Key Meter) please note that upon completion of this form you will need to contact our customer services team on 687675 to obtain a key for the meter.
  • Opening hours (excluding public and bank holidays) 
    • Monday to Thursday 8:30am to 5:00pm  
    • Friday 8:30am to 4:30pm