New water connections

If you require a new water connection to an existing main please fill out the application form (Form A) and read the information below.

In preparation for us to provide a new water connection you are required to lay your service pipe to water byelaws standards.

The standard charge for a new connection where it is made to a water main in an adopted highroad where permanent reinstatement is necessary is £2,160 +VAT at applicable rate. This charge applies to most new connections.   

Where we are not required to excavate and expose a water main, backfill or reinstate, a lesser charge may apply or where the connection is made to a water main which has been laid in land where an easement has been obtained, a connection, consisting of a ferrule and a boundary box may be provided. In such cases £395 +VAT at the applicable rate will be charged.

Other charges apply where new water mains and services are provided in new housing estates or where no reinstatement is required. Those charges are as follows:

1. Where a connection is made to a water main in an unmade road or grass verge or where no permanent reinstatement is required: £995 +VAT at applicable rate

2. Where new water mains and services are provided in new housing estates (no excavation, backfilling or reinstatement included): £995 +VAT + £395 (Zero VAT)

Hydrant charges

Where hydrants are fitted to new water mains whilst laying new mains (no excavation, backfilling or reinstatement included) the charges are:

Replacing existing pipes 

Replace a lead service pipe 

Replace the common supply pipe